Frequently Asked Questions

What metals do you use?
Our jewelry is crafted in .925 sterling silver, 10k gold, 14k gold, and 18k gold-plated sterling silver. Rhodium plating is used on the sterling silver chains, rings, charms, and earrings to provide a more luxurious and durable finish. Each listing specifies the exact metal so you always know what you’re getting.

What is moissanite?
Moissanite is a lab-created gemstone that rivals diamonds in brilliance and fire — actually outsparkles diamonds in many lighting conditions. It rates 9.25 on the Mohs hardness scale, making it extremely durable for everyday wear, at a fraction of the cost of a diamond.

What is the difference between lab-created and natural stones?
Natural stones are mined from the earth. Lab-created stones are grown in a controlled environment but are chemically and physically identical to their natural counterparts. Both are real gemstones — lab-created simply means more affordable and ethically sourced.

Do your rings come in other sizes?
Most of our rings are listed in a specific size as noted in each listing. If you’re looking for a different size, feel free to contact us — we may be able to source it for you.

How do I care for my jewelry?
Store in a dry place away from direct sunlight. Dawn dish soap effectively cleans away daily grime, oils, and light tarnish from silver. However, it is not a heavy-duty tarnish remover and works best for maintaining luster or for lightly tarnished items, typically mixed with warm water, used with a soft cloth or toothbrush.
Avoid contact with perfume, lotions, and chlorine. Sterling silver may develop a natural patina over time — polish with a silver cloth to restore shine.

Do you offer returns?
Please see our Returns and Refunds policy for full details.

How long does shipping take?
Please see our Shipping and Delivery page for current timeframes and rates.

Do you ship internationally?
We currently only ship within the United States.

What is the “Build Your Necklace” charm listing?
Choose from 11 handcrafted .925 Italian sterling silver charms and optionally add a chain at checkout. Select your charm and chain preference from the dropdown menus — it’s that easy!